Why Having a CRM is Essential and Core Elements of an Effective CRM Strategy When I first started working with different businesses on their marketing and sales processes, one thing became quickly apparent—those without a solid CRM system were struggling. Not because they didn’t have great people or great ideas, but because they didn’t have […]

Marketing automation has evolved significantly over the years. What started as a solution to automate repetitive tasks like sending emails or posting on social media has transformed into a sophisticated system capable of delivering highly personalized, data-driven marketing strategies. The driving force behind this shift? Artificial Intelligence (AI)—or more specifically, tools like Adobe Sensei, Salesforce […]